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  2. Frequently Asked Questions

Frequently Asked Questions

  • Do you have non-smoking rooms?

    Yes, we do provide.
    From May 9, 2019, the rooms of "Tatsumi-tei", "Shinkan open-air bath with Japanese + Western-style room" and "Main builContinue reading
  • What is your meal for dinner?

    A multi-course dinner featuring the branded beef “Tochigi Wagyu Beef” shabu-shabu (winter season).
    Please enjoy a very delicious Wagyu callContinue reading
  • What is "Air plot Construction" in the room description?

    In order to make your stay more comfortable, we incorporated an "Air plot".
    Air plot,
    "It is a patented product that turns into a clean andContinue reading
  • Can I enter a day-ten hot spring building? What about bathing time?

    Yes, at the day-ten spa hall that the hotel is equipped with,
    Guests can take a bath for free.
    (Opening hours will change from October 3, 20Continue reading
  • Can I enter if I arrive earlier than check-in?

    Check in is from 15 o'clock, but you can use the day's hot spring facility "Taiyo-no-yu" at no charge.
    (Please note that towels are charged Continue reading
  • ☆Sightseeing information around Otawara Onsen( .)φ memo memo

    At the following site, recommended tourist facilities around Otawara Onsen
    ·Event information on the four seasons - Local recommendation gouContinue reading
  • Is it a self source?

    The hotel has its own source and boasts a hot spring water temperature of 51 ° C, 220 liters per minute (daily volume 300 tons).All hot spriContinue reading
  • What is the quality of hot springs?

    It is alkaline · sodium chloride fountain.It is a colorless, clear spring fountain, but it is a beautiful skin water that burns while bathinContinue reading
  • I'd like to go by train.

    Shinkansen will pick you up at Nasu-Shiobara Station (east exit), Nishi-Nasuno Station (east exit) if it is a conventional line.
    It is a resContinue reading
  • What time is check-in / check-out?

    Check in is from 15:00.
    In the case of early arrival, the day trip spa museum is open so we can take a rest there.
    Also, since the final timContinue reading
  • What is your meal for dinner?

    Dinner is a cuisine with 15 kinds of meeting cuisine.Depending on the number of guests, we will arrange a separate room or banquet hall, altContinue reading
  • Will you take a bath from a source?

    All the private baths and guest rooms for guests staying at the hotel are all drained from the source.
    Because the temperature of the sourceContinue reading
  • Is there a parking lot?

    There is enough parking lot so please come by car.
    We are securing space for guests staying in front of the entrance so please call out.
    ParContinue reading
  • Can you see the scenery from the 2F bath?

    You can see Ryujo Park from your private bath.I think that you can feel the cherry blossoms in spring and the seasons with fresh green in thContinue reading
  • Is it a spa town?

    We are a hot spring accommodation a bit away from the city of Odawara.I think whether the taste is different if you imagine a so-called hot Continue reading
  • Is there a souvenir shop?

    There is a souvenir corner in front of the hotel front desk.We are open from 8:30 in the morning until 9:00 in the evening.Since we have manContinue reading
  • Is it safe to have a yukata in the facility?

    All in the yukata is safe in the facility.For women, you can choose a yukata.There is a yukata corner in front of the front desk so please cContinue reading
  • Where can I karaoke?

    There are 2 karaoke rooms.Up to 4 people using up to 24:00 will be charged 3,000 yen for 1 hour if 2 persons, 2000 yen for 1 hour, 5 personsContinue reading
  • About road conditions

    As winter comes, "Inquire the road is OK?", But as the number of inquiries increases, the snowfall that will result in snowfall is 2.3 a yeaContinue reading
  • Is a child (baby) a hot spring ok?

    You should be careful not to take a bath for a long time, it will be fine.You can enter pregnant women with confidence.
  • Do you have a towel and go to a bath?

    In the bathroom in front of you, bathing towels are not prepared, so please bring your own towels / bath towels and take a bath.
  • Do you have a shampoo?

    The bathroom has a shampoo, rinse (for men, rinse in shampoo), and body soap.
  • When going to the bath, should you keep your key?

    Please leave it to the front desk if you can.
  • Is there a safe (safety box)?

    We have a safety box in the room.The key is attached with the room key.
    Please do not hesitate to tell us if you are not families, if you arContinue reading
  • Can you stay with me for a meeting?

    Please do not hesitate to tell us the meeting venue can also be prepared.
    Depending on the number of people and time, venues, fees etc will Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.